Karla’s Place wants you to be satisfied with your purchase. If for any reason you are not happy, simply return the regular priced items in its original condition within 7 days of post-marked date for a full refund, less shipping costs. Sale items are final sale and cannot be returned or exchanged for any reason. Returns are processed within a week of arrival and may take 1-2 billing cycles for the refund to appear on your statement. Refunds are issued in the original form of payment. Buyers are responsible for return shipping charges and original shipping charges are non-refundable. Please be sure to note your tracking number so you can verify the package has arrived. We are not responsible for packages that are lost during shipment. Our team will inspect all returns. Merchandise must be returned in original condition (unworn, unwashed, unaltered in any way) with tags attached. Returns received in worn condition will not be refunded. We reserve the right to deny or refuse full refund based on the returned condition.